Common FAQs.

• “How do I download my membership card?”  Open the email you received and tap the button/link that says something like “Save to phone”. That link takes you to your pass page, and from there you can add it to Apple Wallet (iPhone) or Google Wallet (Android) with one tap.
• “How do I save my pass on my phone if I don’t have email on it?” If you open the email on a computer, you’ll usually see a QR code you can scan with your phone to add the pass.
• “Do I need Apple Wallet or Google Wallet?”
  Yes. Passes are stored in Apple Wallet (iPhone) or Google Wallet (Android).
• “How do I add it to my phone?”
  Tap the “Add to Wallet” link (or scan the QR code) and it will open the right wallet app and add the pass with one tap. 
• “What if I don’t have email on my phone?”
  No problem. The pass can be delivered by SMS, web link, or QR code, so you can open the link on any device and add it that way. 
• “What if I open the link on a computer?”
  You’ll see a QR code to scan with your phone, or an option to add it via your iCloud or Google Account so it shows up on your phone later. 
• “Why isn’t my pass opening?” Make sure the link is opened on a supported mobile device with Apple Wallet or Google Wallet installed.
• “Can I add the pass later?” Yes, you can reopen the original link or scan the QR code again anytime.
• “Do I need internet to use the pass?” No, once added, the pass works offline for scanning and display.
• “Can I share my membership card?” Passes are typically unique to each member and shouldn’t be shared.
• “Will my pass update automatically?” Yes, updates like points or details sync automatically once added.
• “Why isn’t my pass opening?” Make sure the link is opened on a supported mobile device with Apple Wallet or Google Wallet installed.
• “Can I add the pass later?” Yes, you can reopen the original link or scan the QR code again anytime.
• “Do I need internet to use the pass?” No, once added, the pass works offline for scanning and display.
• “Can I share my membership card?” No. Passes are typically unique to each member and shouldn’t be shared.
• “Will my pass update automatically?” Yes, updates like points or details sync automatically once added.
• If you’re a member and the details on your membership card are incorrect, please contact gm@christchurchpark.co.nz. We will manually update your pass directly. Please include which detail is wrong (name, email, membership type etc)